Bridgend Motor Group Reviews

Reviews

Welcome to our reviews page where you can see what our customers have to say about us on Google and our social media channels. Feel free to leave your own review using the form at the bottom of this page!

Excellent service, no pressure just helpful sales staff.

Review left on Trustpilot.com

Mhairi Findlay
14/03/2020

First Class buying experience. 2nd time I have bought from Bridgend. Experienced salesman. No problems whatsoever. I would definitely recommend Bridgend Motor Group if you are looking to buy a vehicle.

Review left on Trustpilot.com

Ian McAdam
14/03/2020

Great at keeping me up to date with everything that was going on with my car when it was in for repair

Wendy
13/03/2020

Scott kept in touch and communicated well with me, was really helpful. Easy appointment and easy collection of car.

Review left on Trustpilot.com

Tracey
13/03/2020

Car wasn't ready by agreed date. Salesman Gerry was very helpful it was MOT and service which delayed pick up.

Review left on Trustpilot.com

Dawn Hogg
13/03/2020

We have recently purchased our new car from Bridgend. We received excellent, fast, efficient and professional service from both the branch and our consultant Michael Strachan. We would definitely recommend Bridgend to other people. Thanks to the team for getting us back on the road.

Alison Pugh
06/03/2020

Although my local branch is Kilwinning I went to Ayr to look at a specific car seen on their website. First off I should say the website is really easy to use, search, filter etc with full spec info, pics and video's. If your a car geek like me its great. The actual showroom didn't deter from the experience.
Loads of cars outside with all the cars in the showroom immaculate. I've been to plenty of showrooms where the cars are 'awaiting to be prepped' but Bridgend Ayr really present well from the outset. The car I was looking at was immaculate. Colin McNair was a first class salesman and years of experience on his part meant I didn't feel rushed or pressurised. Nothing was a hassle and on request he arranged a test drive with a good lengthy route (not the usual round the block stuff). Colin didn't push any finance, extra warranty etc but did explain the fantastic after service and years free warranty provided with the car. In the end I bought the car and an additional service and MOT plan which I spotted myself but was happy to get as the package is excellent and I know from experience Bridgend do trustworthy high quality work.
When I collected the car it was mint, freshly valeted, fuelled, my short list of demands met etc. Today I received an aftersales email which explained a host of answers to any worry's you may have after buying a used car, I didn't have any but its another example of excellent service.
I cant praise this garage and Colin highly enough who kept me informed at every step of the way including private reg transfer etc.
It would take me a lot to go elsewhere after this type of service which in my humble opinion is head and shoulders above other large car dealerships you may have in mind.

Robert Glass
29/02/2020 - Kilwinning

Outstanding service once again from Phil Alderton . Hassle free and a 1st class service throughout. Have purchased several cars from Bridgend and Phil , and we have never been disappointed . Friendly staff with top quality cars to choose from . Once again Bridgend came out by far the best car dealership to rely on. One delighted ,happy and content customer. Well done Bridgend and especially Phil for your time ,patience and help. Even on the worst of weathers, you were unstoppable . Cheers Phil Mr & Mrs Campbell 

Linda Campbell
24/02/2020 - Kilmarnock

Honest, straight forward, easy to deal with.
Just bought a van from Mykell at Kilwinning.
Very polite and knowledgable guy.
Totally hassle free, done exactly what he said he would do, when he said he would do it.
I own a business with 13 vans so I’m changing regularly.
My first dealings with Bridgend, but I’ll defo be back.
First class.

Colin Donaldson
14/02/2020

Excellent service from start to finish. From looking at the car to test driving and eventually buying the car. Scott was very helpful with all of the details regarding the car. Very professional service I’m delighted with my purchase of my Ford Focus can’t fault this garage at all snd a big well done scott to you thank you so much for your help. I would recommend these guys to anybody looking for a new car. Thanks again 

Sharon
25/01/2020

Excellent service from both sales and office staff would recommend this garage to all friends 

Paul Gray
12/12/2019 - Irvine

Email exchanged in timely fashion. Viewing arranged for when vehicle was ready and offered to show it before it was ready. Made arrangements to view when ready, when I arrived I was handed the keys and told the the salesman I had spoke to would be afew minutes. The car had been de-iced and everything sitting for me. Easy dealing from there and I collect the car this week. 

Robert
05/12/2019