Frequently Asked Questions
You can reserve any vehicle online or over the phone by paying a fully refundable £99 deposit, this deposit will hold the vehicle for 48 hours before it is re-advertised for sale. Once you have paid the deposit a member of our Sales team will be in touch to answer any questions, and assist with building your deal and completing the purchase.
Yes, we will happily move a vehicle to any one of our branches for you to view.
Yes, once you have found the vehicle you like, you can contact us online or by phone, and arrange a date & time that suits you.
Yes, but we require a settlement letter dated within 7 days from your finance company to allow us to settle your finance agreement with your finance company with the remaining balance payable to yourself.
We'll be happy to give you a valuation and part exchange your vehicle whilst it has a personalised registration.
This will depend on whether or not your deal includes a finance agreement, in which case you will be advised by the Sales team as to what is required. However, in general you should bring Proof of Address (bank statement or utility bill) & Proof of ID (driving license or passport)
There may be an administrative set up applied to your finance deal which you will be made fully aware of.
Retail customers using a finance broker outside of our official panel of lenders will be subject to an Admin fee paying from £199 to £299 direct to Bridgend Motor Group.
We provide an HPI check with all of our vehicles. They check for important information such as whether the car is stolen, has outstanding finance on it, or has been in a declared accident.
Yes, you can choose your new vehicle, choose add-on packages, arrange payment or apply for finance, then arrange to collect your vehicle from one of our branches or have us deliver it to your door (delivery charges may apply)
All of our vehicles come with a warranty of up to 12 months, you also have the option of purchasing an extended warranty package.
Your new vehicle will have been serviced or recently serviced, similarly it will have a new or recent MOT
We use a variety of lending partners some of whom are happy to accept a provisional licence.